1) I’m arriving early. Can I have a room when I arrive?
If your room is free, you may check in. The room will be available to you after 15:00.
2) What time do I have to leave the room on my departure day?
The normal departure hour is until 11:00 in the morning. If you need to stay longer, you can contact the reception so that it can be arranged. There is a 50% extra charge over the daily rent for departures between 14:00 – 18:00 and a full day extra charge for departures after 18:00.
3) What is your hotel cancellation policy?
According to the law (article 8 of 1652/1986), cancellation with full refund is possible when it is 21 days before the arrival date. Early departures are also charged for half of the total amount that would be paid if used.
4) What is your policy regarding children?
Children 0-2 years, using baby cots, are free of charge in all cases.
5) Do you offer extra beds or baby cots?
No. If the customer has a baby cot, he may use it.
6) How far is the center of Sarti and the supermarkets?
The village square is 150 meters from the hotel and the nearest market is 200 away.
7) How far are you from the beach?
There are two beaches near the hotel. The smaller beach, which is not organized is about 200 meters away. The larger organized beach is at a distance of 300 meters, a 5-minute walk from the hotel.
8) What is Sarti’s beach like?
Sarti’s main beach is huge, sandy with deep blue waters. Every year it is awarded with a “blue flag”.
9) What kind of sea sports can one do there?
Swimming, canoeing, windsurfing, diving, skiing, jet-skiing etc.
In case this situation with the coronavirus (COVID-19) causes problems with the current bookings for this season, we invite you to arrange your new travel dates by contacting on firstname.lastname@example.org
If you don’t have new dates in mind, we will provide a voucher* to the value of your deposit, for use against bookings until October 2021. For any vouchers not redeemed in 18 months from the issue date, the original deposit paid will be returned at that time in full. Our official pricelist for 2021 will not see any changes from 2020.
Please contact us on email@example.com about this option or to ask any questions.
Thank you for your understanding, stay healthy and positive!
*Latest legislation by the Greek State, as well as other EU countries, (Government Gazette number 84 13/04/2020) directs businesses in the travel industry to issue a voucher instead of extending an immediate refund.